Upload your photos

With photos from your own devices or our selected collections or from wherever else.

Be creative

Create your unique collage, as big or small as you desire, in bold color or black and white.

Order your Bicsy

Put your collage in the basket, check out in the Bicsy shop and in a few days you have your personal Bicsy in your mail box.

Enjoy the build

With the unique Bicsy system, you’ll click your very own beautiful wall decoration together. It just can’t go wrong.

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MY SETTINGS

FAQ

We're here to answer it for you. Contact us through our contact form; just click here! We will do our best to respond as soon as possible. It might take up to a few days to get a reply.

Each Installage comes with a clear instruction manual. For more details, please click here.

Yes. However, please note that instable wall materials may be subject to damage if you ever want to remove the Installage's super strong tape.

NO YOU CAN NOT! Installage is made from plastic and this will meld when heated. Even to close to a candle will destroy it. Be careful where you choose to hang your Installage.

Our tape instruction reads “permanent use only” and we mean it! The tape we use is super strong, to prevent your Installage tiles from falling off your wall. Is the surface of your intended wall instable? (Such as a painted wall or one with wallpaper?) Then we can’t guarantee that you will be able to use our tape without damaging this wall.

A good way to remove the Installage's clips and super strong tape is to use a hair dryer to slowly heat the clips with the tape behind them. This should soften the glue. If you rotate the clip flatly against the wall - without peeling it from the wall directly - chances are that they will come off with the least amount of damage.

Yes. A good solution for walls which are prone to damage is a hanging rail system from www.Artiteq.com, which is mounted on the top of your Installage. When you order at Artiteq, be sure to tell them it’s for your Installage!

We are here for you and will do what we can to help you. If you have a complaint, please fill out this form. Please keep in mind that Installage is not responsible for any damage that may occur by using your Installage.

Each Installage comes with a clear instruction manual. For details on how to replace the tiles in your Installage, take a look over here.

Yes, by using a rail from www.Artiteq.com and mounting it on the ceiling. Get in touch with them and tell them about your project. They can recommend the right rail for the job.

Yes! Note that you will have to order the separate shapes needed for your enlargements for every consequent direction. The clips you will receive will always be enough to make the enlargement possible. After the first direction be sure to order all that is needed in the other direction including the newly added tiles.

Sorry. Our process is fully automated, and for this reason it's easier for us to send you the clips anyway. Maybe you or a friend will find a creative use for your old printed tiles, like painting them. In that case, you could use the new clips with your old tiles.

Sorry. The clips and tiles are a team. We want every Installage to appear in optimal condition, and we do not encourage using Installage clips with third-party tiles.

Certainly! You can wash the tiles with water, but avoid using any cleaning agents to prevent the ink from coming off the prints. If your Installage hangs in a damp environment like a bathroom, be sure to take all tiles from the clips once a year and clean behind the tiles. There is a 2 mm space behind your Installage, and in wet areas mold may occur if not cleaned regularly. Avoid scratching the prints while cleaning.

The Installage editor accepts jpeg, jpg and png. Images in any other format cannot be used. Reformat any such images first before uploading.

The optimal size is 1200px by 1200px per tile, but if you upload images in a lower quality, the editor will provide you with a warning.

The maximum upload size is 20 MB. If your image exceeds that, try downsizing it. This can be done with most photo editing software.

You can finish a project as long as you leave the editor open in your web browser. Due to privacy requirements, Installage doesn’t store any of your content. Installage doesn’t provide content to anybody after your order is processed and this includes you. Nor can we provide previously used content.

Yes, it works in all updated web browsers. Try updating your browser if you're experiencing any problems. We recommend using an up-to-date version of Google Chrome or Mozilla Firefox.

No. The Installage editor allows you to crop, enlarge and scale any image you choose.

To ensure an awesome looking Installage, always take care to use high resolution images.

We pride ourselves on the fact that our Installage clips are made of recycled plastics, and that the Installage 0.8 mm printed plastic tiles are 100% recyclable.

All you need to hang it and enjoy it to the fullest!

If you want to place an order from outside Europe, please send us your request by filling out this form! The simplest option is to provide us with your courier details and client number.

Find prices for sizes up to 2x2 meters in our editor by entering the desired dimensions here. If you require a larger size or any special order, please send us your request by filling out this form. Our prices are excluding € 6,95 shipping within Europe. (Some exceptions may apply.)

If you haven't received an order confirmation via email after paying for your purchase, this email may be in your junk or spam folder. If this doesn't resolve your issue, please send us the details of your order through this form.

If, for any reason, your order arrived in a broken or open package, or if the product was damaged, please take a few photos and send them to us using this form. We will confirm the damage report by email and send you replacements as soon as possible.

We send all our orders through GLS courier services. The maximum delivery time is 10 working days, but we strive to fulfill all orders as quickly as possible. Priority delivery services are not available at this time.

If we did not deliver your order within 10 working days, we will send you a gift voucher of 50% of the value of the order that was delivered late. This guarantee does not apply when the delay was caused by 1. an address error; 2. nobody home during first delivery attempt; 3. a national holiday in any country that Installage ships through. To make use of this guarantee, please send us the details of your order with this form.

We print on demand, using images of your choice. This makes it impossible for us to refund your purchase. If you feel wrongly treated, or if you have found an error with our product, please fill in this form and we will look into your request. If you bought your Installage at a retailer and the prints didn’t come from our online editor or were obtained online with a product code, please contact the retailer in question.

Please be aware that a Installage is not intended as a toy in any way, and should be kept out of reach of children. Installage parts may pose a choking hazard. Please use caution.

We pride ourselves on the quality of our product, but nothing lasts forever. Like any printed matter, our prints are affected by ultraviolet (sun)light, which will cause their intensity to decrease as years go by. For indoor use (out of direct sunlight), we guarantee a clearly visible image for 10 years. For outdoor use, our guarantee lasts 3 years for sunny Europe and 4 years for the colder parts. If you have any remarks concerning our quality, please use this form.

We understand your frustration. However, it must be understood that we did everything to warn you that the tape we supply is for permanent use only and that we can’t be held responsible for any damage. What we will do is give you a discount on a new Installage that you can use to cover the damaged spots on your wall. To apply for this discount please use the contact form to contact us.

We are sorry. Once placed, orders cannot be cancelled, because our automated production process starts immediately after you've made your payment.

 

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